Information Technology
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Information Technology (IT) Help Desk hours will change starting May 16, 2012.  With the ease of portal access and the self-service Eagle Account Center, IT Help Desk will no longer be staffed for extended hours. 

 The new Help Desk hours are:  

 

Monday: – Thursday 7:30am-6:00pm  

Friday:  7:30am-4:30pm

 

All faculty/staff and students issues concerning online accounts, Blackboard, computer repairs, telephones, cable, networking, MAP, and new computer install work orders will continue to

 originate with the IT Help Desk.  The IT Help Desk is available by phone (606-783-5000) and voicemail is available after hours.  When leaving a voicemail message, please include your name, MSU ID#, and contact information so a work order can be placed the next business day. 

 

Extended Walk-In service hours will not change (located in 108 Lloyd Cassity Technology Service Center):  

Monday – Thursday: 7:30am-6:00pm                 

                Friday: 7:30am-4:30pm 

 

IT Customer Services strives to provide the campus community enhanced help for all your technology needs.

Need technology assistance?   Call 3-5000