Subject: Answering Personnel Inquiries
Approval Date: 07/01/85
Revision Date: 03/26/87, 09/15/05
To provide consistency throughout the University in answering inquiries regarding present or former faculty or staff members.
INQUIRIES ADDRESSED TO THE UNIVERSITY:
Inquiries addressed to the University (rather than to an individual) should be forwarded to the Office of Human Resources.
INQUIRES CONCERNING INSURANCE CLAIMS AND COVERAGES:
Inquiries concerning an employee's insurance claims and coverage, and related matters should be referred to the Office of Human Resources.
INFORMATION REQUESTED BY LEGAL MEANS:
Information requested by legal means should be channeled through the Office of Human Resources.
INQUIRIES MADE TO A SUPERVISOR OR DEPARTMENT CHAIR BY NAME:
a. Nonderogatory, public information which is already published, such as information contained in University or community telephone directories or in University catalogs, may be divulged.
b. Information regarding the employee's record with the University concerning quality of work, attendance record, dates of employment, and so forth may be given provided the individual reporting can defend the information he/she provides.
INFORMATION NOT GIVEN:
a. Salary information is not released by the Office of Human Resources. However, such information is available from appropriate documents on file at the Camden-Carroll Library.
b. Information regarding an employee's record with some other employer is not given.
c. Information requested to assist a collection agency is not given. (such agencies sometimes will ask questions such as where an employee works or parks his car or what time his shift ends. Also, forwarding addresses are often requested.)
INQUIRIES THAT ARE NOT COVERED BY POLICY:
Request for information not covered by the policy should be directed to the Office of Human Resources.