Testing Assistant (TEST)
With limited supervision, the Testing Assistant coordinates office operations and performs specialized job duties which may include answering phones, maintaining bookkeeping records, operating complex scanning equipment, computers, various specialized computer programs, and office machines. Manages the office within the context of university and testing regulations and directives, assuming some administrative tasks as needed. Monitors exams, score exams, prepares schedules, makes appointments and reservations, and supervises student employees are functions of the position. The incumbent must be able to anticipate tasks that need to be done and to work independently with initiative to accomplish tasks while concurrently completing routine work.
Duties and Responsibilities
- Provides office management for the Testing Center.
- Supervise examinations, understanding test security and environment.
- Serves as liaison with faculty, department chairs, and students handling communication of information, concerning CLEP/AP/Proficiency Testing.
- Communicates with students, faculty, staff, and general public and external agencies.
- Schedules and arranges classroom space for national test dates.
- Schedules numerous appointments daily, being cognizant of time limitations and deadlines.
- Maintains daily testing log on computer.
- Handles memos, letters, office correspondence, reports, and secures test materials, etc, most of which are of a complex or confidential nature.
- Type’s office correspondence, reports, test materials information, etc.
- Organizes office files and updates records including computer databases.
- Operates and/or supervises the operation of all office equipment including typewriter, microcomputer, complex scanning equipment, printers, calculators, copier, etc.
- Assist Enrollment Management, Registrar, students and advisors with test verification.
- Updates Testing Center website.
- Enters information on the University (Datatel/Colleague) computer system and updates as needed.
- Records, reconciles and maintains accounts for credit card purchases.
- Maintains and monitors the unit budget, supplying data and statistics to the Testing Center Director for budget preparation.
- Orders supplies, equipment, and maintains inventory.
- Maintains vacation/sick records and time sheets and submits them to Payroll.
- Proficient in various software necessary to Testing Center needs.
- Prepares and submits check requests, purchase requisitions, interaccounts requisitions and maintains records for numerous budget accounts.
- Enters online purchase requisitions, payroll, PARs, etc.
- Supervise activities and prepares payroll records of student employees.
- Prepares travel requests and vouchers, making necessary arrangements such as procuring car, plane tickets, room reservations, etc.
- Works with preparation of faculty and chair evaluations.
- Performs office filing, most of confidential nature.
- Scores examinations.
- Understands and abides by policy on test score release.
- Opens and closes office.
- Collects testing fees and prepares daily deposits.
- Answers telephones and responds to inquiries and/or takes accurate phone messages.
- Opens and distributes mail, greets and directs faculty, students, staff, and the general public.
- Processes answer sheets and surveys for scoring.
- Schedules meetings and makes reservations.
- Duplicates, collates, and distributes office reports and correspondence.
- Performs other job-related duties as assigned by supervisor.
The Testing Assistant reports to the Director of Testing and supervises student employees. The Testing Assistant interacts with external testing agencies, administrators, faculty, staff, students and the general public.
Associate's degree with three years of related office experience. Must have knowledge of and experience with various computer software related to unit needs. Must have ability to maintain confidentiality, must possess effective interpersonal skills, and be adaptable and able to continually interact with others.
Additional Desirable Qualifications
Bachelor's Degree desirable. Experience in an academic setting or similar setting preferred. Additional experience beyond that minimally required. Specialized experience with payroll, budget monitoring, and the maintenance of bookkeeping records associated with office accounts.
Working Conditions and Atmosphere
Office type reception area surrounded by several testing rooms and offices. Heavy traffic on a daily basis serving a large volume of students, faculty, and others scheduling exams, wanting test results and testing information. Pressure can be expected due to the workload and the nature of the job. Overtime may be required during emergencies. Incumbent needs to be flexible regarding breaks, lunch periods, and vacations in order to serve numerous requests.
Date Approved/Revised: June 22, 2010