Non-Exempt Job Descriptions
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Library Specialist II (Reference) (B)


Job Summary

The Library Specialist II provides information services through a variety of technical and administrative functions including acquisition and cataloging of materials, reference and research assistance, creation and maintenance of databases, supervision and training of student personnel, and the maintenance of and assistance with the use of computers and other equipment. The incumbent performs duties essential to support the efficient operation of the Morehead State University Library, following protocols, policies, and procedures for one or more assigned units.

Duties and Responsibilities

General

  • Performs basic and specialized tasks of the assigned unit with limited supervision; interprets policies and procedures and follows precedent in meeting organizational goals and objectives
  • Uses substantial knowledge of library terminology and functional area procedures to assist students, faculty, staff, and the general public in locating materials and using library services; refers complex inquiries to others when appropriate
  • Uses appropriate modules of the Library Integrated System to enter and retrieve information; may have authorization to edit data and/or use specialized functions
  • Utilizes other technology applications as needed to accomplish tasks
  • Applies sound judgment and considerable understanding of unit's policies to respond to user needs and to resolve services issues
  • Assigns and supervises routine tasks of student employees; may be assigned full responsibility for unit's student workers and/or graduate assistants
  • Participates in unit planning
  • Oversees library services on a rotating, regularly scheduled basis during the 9:00 to 11:00 time slot
  • Contributes to the unit's efficiency and effectiveness through personal productivity, persistent teamwork, professional conduct, and a positive attitude

Essential Unit Responsibilities

  • Provides reference and research assistance at the Library’s main information desk, serving as the initial user contact for students, faculty, staff, and general public
  • Interprets and responds to directional, technical, and informational queries made in person or by telephone
  • Assists users to identify appropriate sources and locate information using a wide variety of printed resources and electronic tools
  • Develops and maintains the knowledge, skill, and expertise required to assist faculty, staff, students, and other Library users in the utilization of complex automated information retrieval systems and a variety of information sources, both print and electronic
  • Maintains a basic knowledge of external automated systems with which students, faculty, and staff are likely to need assistance
  • Assists with usability testing of reference resources and marketing of reference services

Essential Individual Responsibilities

  • Manages the shelving operations of the bound and unbound periodicals stacks and the microform periodicals cabinets and other collections as assigned. Coordinates a periodic inventory of the periodicals collection in all formats
  • Anticipates needs and plans for collection shifts and manages the assignment of tasks involved in implementing moves
  • Has supervisory responsibility for approximately fifteen student workers who carry out shelving, shelf maintenance, shifting, and other tasks involved in keeping materials in order and accessible
  • Maintains student workers’ records and timecards according to federal guidelines; effectively communicates policies and procedures to student workers
  • Plans and implements training in periodicals stacks maintenance and equipment usage
  • Assists in management of periodicals collection by processing new and canceled serials titles, identifying missing/claimed periodicals issues, and ordering replacements copies; maintains duplicate periodical file
  • Oversees identification and referral of library materials that need to be reclassified, repaired, or rebound in all collections for which the position is responsible
  • Maintains and uploads in-house journal usage statistics to the Library's Integrated System
  • Maintains and monitors usage of micro reader/printers
  • Oversees reference services during evenings and/or weekends

Other

  • Prepares annual supply orders
  • Assists with various aspects of reference operations as needed
  • Serves on library planning and service committees as appointed
  • Attends appropriate continuing education seminars and workshops as needed
  • Performs other job-related tasks as assigned by supervisor
     

Organizational Relationships

This is the second level of a career ladder of progressively more complex jobs. This position works under the immediate supervision of the Unit Head, works as a team member in the Unit, and interacts with staff, students, faculty, vendors, and the general public.

Minimum Requirements

Sixty hours completed college credit plus one year of library experience OR thirty hours completed college credit plus three years of library or other relevant experience OR high school diploma/GED plus five years of library or other relevant experience. Keyboarding skills and the ability to operate a PC. Proficiency in word processing applications. Good communication skills, written and oral. 

Additional Desirable Qualifications

Bachelor’s Degree preferred and experience working in an academic library. Knowledge of library tools, records, and processing techniques. Ability to interact positively under pressure. Ability to work accurately. Ability to solve problems.

Working Conditions and Atmosphere

Position may require regularly scheduled early morning, late evening, and/or weekend hours.  Flexibility in scheduling to meet unit needs is required.  Requires substantial use of a PC. Pressures may develop due to deadlines, workload, and/or interactions with public. Work may require mobility and moderate lifting of items such as books, boxes, or computer equipment.