Exempt Job Descriptions
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Director of Testing Center (TEST)

Job Summary

The Director of the Testing Center is responsible for the overall supervision and management of the Testing Center.  The Director also coordinates testing programs and policy information and provides assistance to potential students, current students, faculty/advisors and university/public school administrators and other users of Testing Center services.  The Director serves as a resource person to the Assistant Vice President, University College, Director of Institutional Research, college Deans, department Chairs, academic program coordinators, directors, faculty and students in matters related to student testing services.

Duties and Responsibilities


  • Conducts individualized and group standardized testing.
  • Coordinates and supervises the administration of standardized testing programs provided through the Testing Center.
  • Corresponds and interacts with external testing agencies including Educational Testing Service, the American College Testing Program, the American Council on Education, the Psychological Corporation, the State Department of Education, the Education Standards Board, the Cabinet for Workforce Development, the IDEA Center and others.
  • Reviews and recommends tests for use within the University and the service region.
  • Supervises completion of reports including, Testing Center Monthly Report, Credit by Exam Report, GED Report, PRAXIS Report, ETS Supervisor’s Reports, ACT Supervisor’s Report, ACT Predictive Research, ACT Class Profile.
  • Assists in the overall assessment effort for the University by synthesizing and  preparing reports of student testing data for administrative use.
  • Supervises data management for standardized test results through the Testing Center.
  • Responsible for all Testing Center reviews, reports, publications.
  • Supervises, trains and evaluates office staff.
  • Assigns and evaluates work of temporary and adjunct testing personnel.
  • Analyzes Testing Center procedures and techniques to improve quality of services.
  • Oversees numerous scheduled Saturday test dates throughout the year.
  • Provides tests and related information to administration, faculty, students, advisors, departments, federal programs, area school counselors, principals, and superintendents.
  • Prepares and monitors annual budget and authorizes expenditures. 
  • Promotes awareness of the Testing Center’s services.
  • Attends professional development activities and conferences.
  • Assists graduate students in their course work by providing varied experiences with testing and technology.
  • Reports and interprets test results to individual students.
  • Meets with groups of students to explain testing procedures, results and requirements.
  • Assumes responsibility of Testing Center revenues.
  • Provides test advising and guidance and makes appropriate referrals.
  • Provides testing and materials to the extended campus centers.
  • Trains supplementary staff to assist with testing.
  • Plans testing calendar for the year.
  • Evaluates and revises credit-by-examination in collaboration with academic departments, dean, graduate and undergraduate programs, and provost.
  • Designs and conducts systematic evaluation of Testing Center Services.
  • Oversees the daily operation of the Testing Center.
  • Serves as coordinator of campus-wide faculty evaluation system.
  • Oversees the maintenance and upgrading of scoring equipment.
  • Oversees the scoring of certain faculty examinations and accompanying reports.
  • Oversees ordering and stocking of tests and ancillary materials used by the Testing Center and other Departments.


  • Other duties as assigned by supervisor.

Organizational Relationships

The Director of the Testing Center reports to the Assistant Vice President, University College.  This position supervises a secretary specialist (changing position to Testing Assistant), graduate assistants, and exempt and nonexempt supplemental employees.  This position is the direct institutional representative with students, faculty, and external testing agencies (i.e. CPE, ETS, ACT, IDEA Center, KDE), local boards of education and public service administrators.

Minimum Requirements

Master’s degree in psychology, counseling or related field and five years experience with standardized tests and testing programs or other closely related experience and supervisory responsibility.  Experience in administering, scoring, analyzing and reporting of standardized tests commonly used in educational settings. Excellent written and oral communication skills. Decision making ability, organizational skills, excellent interpersonal communication skills and demonstrated experience in utilizing best practices of standardized testing. Demonstrated skill in working with people, programs, and data. Familiarity with the use of databases and spreadsheets. Ability to meet deadlines and work under pressure. Additionally, training and experience with specific test administration, such as GED testing.

Additional Desirable Qualifications

Master’s Degree in Psychology with 5 years experience in a testing setting is desirable. Experience in a university-level Testing Center is desirable. Other desirable qualifications include ability to interact effectively with a wide variety of people.

Working Conditions and Atmosphere

Routine office environment with frequent interruptions from phone, students, and faculty inquiries.  Frequent meetings and appointments with students, faculty, administration, and staff.  Constant flow of students, faculty, and visitors.  Testing is scheduled individually and by group in a variety of rooms on campus.  Work is often done under pressure due to the volume of work, nature of the work and limited assistance.  The position requires some Saturday work and some travel. Occasional pressure may be expected because students served often seek help with problems that must be solved within limited time periods such as deadline pressures with program completion and certification.

Date Approved/Revised:  February 6, 2009; August 1, 2010
Grade:  Exempt 6