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Assistant Vice President, University College

Job Summary

Leads University College, an administrative unit responsible for primary academic services and programs that serve the entire university community, including General Education, Developmental Education, the Bachelor and Associate degrees in University Studies, Academic Services, First Year Programs, general studies and provisional student advising, campus-wide academic advising initiatives, and other duties as assigned by the Associate Vice President of Academic Affairs/Academic Programs.

Leads and assesses university-wide retention and academic support services for all students, especially those who are academically underprepared and undecided, and collaborates closely with faculty, staff, administration, and students in planning, developing, and implementing programs and services to retain and graduate students. Oversees First-Year Programs including MSU 101, freshman orientation, Summer Orientation and Registration, and other first and subsequent year retention efforts. In cooperation with academic departments, incumbent coordinates the delivery and assessment of developmental education curricula in mathematics, writing, and reading, the professional development of faculty teaching developmental courses, and administers all internal processes and procedures that relate to these programs. Oversees academic support services including tutoring, supplemental instruction, the Tutoring and Learning Center, Success Academy, support for students with disabilities and multicultural students, and guidance and counseling of students on academic probation and academic dismissal.

Duties and Responsibilities


  • Leads the design, implementation, and assessment of the General Education Program and oversees all related processes, procedures, and initiatives.
  • Leads the redesign, implementation, and assessment of the Bachelor of University Studies degree and oversees all related processes, procedures, and initiatives.
  • Leads the redesign, implementation, and assessment of the Developmental Education Program and oversees all related processes, procedures, and initiatives. Assures the development and assessment of current curricula and appropriate faculty development, including opportunities for certification of the program.
  • Leads the design, implementation, and assessment of programs and services in University College for the purpose of assisting academically underprepared and undeclared students to be academically successful.
    Oversees the Office of First Year Programs to design, implement, and assess programs and services for first year students, including MSU 101, Summer Orientation and Advising, Freshman Orientation, New Student Days, and the Success Academy.
  • Oversees the Academic Services unit, including academic advising for undeclared, provisionally admitted, PCC deficient, and developmental education students; the Tutoring and Learning Center, supplemental instruction, services for students with disabilities, academic services and support for multicultural students, academic guidance and support for academically at-risk students including students readmitted to the University or on academic probation.
  • Oversees the office of Retention Programs.
  • Oversees and assesses the testing and placement of students in developmental education courses in accordance with university and CPE policies.
  • Collaborates with academic departments to assure best practices and outcomes based design and instruction in General Education, developmental, and University Studies courses and curricula.
  • Establishes and assesses quantitative and qualitative objectives for all programs administered in the unit, systematically assesses their effectiveness in retention, graduation, and other measures of student success, and uses assessment data for continuous improvement of the programs.
  • Oversees the tracking systems that monitor the retention, graduation, and progress of students in developmental education courses and subsequent entry-level courses.
  • Oversees the tracking systems that monitor the progress, retention, and graduation of First-Year, Provisional Studies, Probationary, and undeclared students.
  • Establishes and maintains academic standards, oversees the preparation of class schedules, assigns instructors to classes, assures frequent curriculum review and development, and assures instructional integrity and effectiveness for EDGC 105; MSU 099, 101, 400, 476, 499C; and EDAH 102.
  • Collaborates with Enrollment Services, the Registrar, the Office of Institutional Research, and other departments to prepare reports for internal and external constituencies.
  • Oversees the implementation and assessment of the Success Academy for academically underprepared students.
    Recruits, selects, supervises, trains, and evaluates exempt and nonexempt staff.
  • Plans, implements, and evaluates appropriate and innovative retention, academic support and academic advising programs related to student academic and career development and remediation to increase retention and graduation rates for students.
  • Develops, recommends, implements, and monitors policies regarding academic services, academic advising, retention, developmental education, and General Education.
  • Collaborates with academic departments and offices to implement a cohesive and responsive university-wide advising program.
  • Coordinates the development, implementation, and assessment of academic support services for the retention of minority students.
  • Publicizes the availability of retention programs, academic support, developmental education, career services, and advising to students, faculty, staff, parents, and alumni to internal and external constituencies.
  • Oversees the development, implementation, and assessment of intervention initiatives for academically at-risk students, withdrawing students, non-pre-registered or paid students, and students on academic probation or dismissal.
  • Manages, initiates, and approves budget requests and expenditures.
  • Coordinates programs and services with Student Life and other University offices.
  • Reviews and disseminates appropriate research and “best practices” related to academic support, advising, and developmental education to faculty, staff, and student tutors and supplemental instruction leaders through professional development activities including workshops and seminars.
  • In conjunction with Associate Vice President for Academic Programs, deans, and other administrators, make policy recommendations concerning General Education, Developmental Education, academic support services, academic advising, University Studies Program, and Provisional Studies Program.
  • In conjunction with the Associate Vice President for Academic Programs, the Provost, and other administrators, interprets state, and institutional policies and regulations to insure compliance with CPE and other internal and external mandates and requirements.
  • Coordinates programs and activities with public schools districts, governmental agencies, and community organizations in the university's service region to develop and implement programs to increase the educational level of the region and meet community needs through service learning and regional engagement opportunities.
  • Serves as Chair of the General Education Council.
  • Supports the institution’s commitment to equal opportunity and actively assists in furthering the University’s minority and diversity goals and outcomes.


  • Assures effective training of MSU 101 faculty, peer advisors, tutors and supplemental instructors.
  • Participates in University recruitment and retention activities, registration, advanced registration, preview days, and SOAR programs.
  • Monitors excessive student absences, student withdrawals, and other student concerns as referred by faculty and staff, including conducting exit interviews.
  • Attends professional development activities and conferences related to General Education, University or Integrated Studies, retention, developmental education, academic support services, and advising.
  • Serves on University committees or assigns appropriate designee related to any of the programs administered in University College.
  • Performs other job-related duties as assigned by Associate Vice President for Academic Affairs/Academic Programs.

Organizational Relationships

Reports to the Associate Vice President for Academic Affairs/ Academic Programs. Recruits, selects, supervises, and evaluates the Director of First Year Programs and Academic Services, faculty and staff who administer General Education, and exempt and non-exempt staff assigned to University College, including a secretary specialist. Requires effective internal communication with deans, department chairs, directors, staff, faculty, and students. Requires extensive external communication with the Council on Postsecondary Education, national developmental and academic support organizations, and current and prospective students.

Minimum Requirements

Doctorate degree or ABD with at least five years of administrative or leadership experience in General Education, developmental education, academic support services and programs, academic advising for academically underprepared students, or first year programs. Excellent management, organizational, analytical, and interpersonal and written communication skills. Knowledge and experience with student retention issues, developmental education, academic support services, and/or programs for academically at-risk students. Supervisory experience and budget management ability is essential, as is the ability to manage complex and inter-related programs and initiatives in a collegial and outcomes driven manner.  Understanding of shared governance, academic personnel issues, and curricular matters. Demonstrated critical thinking and problem solving abilities.

Additional Desirable Qualifications

College teaching experience is desired. Evidence of professional and scholarly activity. Experience in developing innovative retention programming for academically at-risk and developmental education students and designing and assessing developmental education curricula is desired.

Working Conditions and Atmosphere

Work is normally performed in a typical interior/office work environment. No or very limited physical effort required. No or very limited exposure to physical risk. Extended hours, as well as night and weekend hours as events and deadlines dictate.